As experts in understanding financial abuse, WIRE’s bespoke financial hardship training will provide you with a deep understanding of how to recognise different types of financial abuse and how to appropriately respond. You and your team will learn how to contribute to the long-term economic safety of victim-survivors—a crucial component of professional development in customer services.
This financial abuse training course is for professionals from the financial sector, money/debt advice services, local authorities, insurance services, real estate agencies and the housing sector, customer services and the community services sector.
Online: 3-hour interactive training session via ZOOM. Sessions capped at 25 participants.
We can deliver this training in a private session for your organisation and tailor some of the content to meet your specific requirements.
For more information on our tailored packages, please contact us at consultancyservices@wire.org.au
WIRE’s training was done in such a respectful way. It was very important that WIRE was not ‘telling’ us what to do and how we ‘must’ manage our customers. Instead, WIRE provided us with loads of information on the background and stats, and some best practice tips and principles to think about when helping our customers experiencing financial abuse.
– Major utilities organisation that participated in WIRE’s Financial Abuse Training
For more information about financial abuse training, please contact us at consultancyservices@wire.org.au.
We're grateful to our partners and project funders, program supporters and partners, and other sponsors for their continuing support of our work with women, non-binary and gender diverse people in Victoria.
