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Access

WIRE is committed to providing our services to all women, nonbinary and gender-diverse people across Victoria. As part of that commitment, we provide a variety of options and pathways for people with additional access requirements.

Physical access

There is one step at the front entrance, and a glass-fronted non-automated door. Please ring the doorbell if you require assistance. Wheelchair and scooter access is available from Jeffcott St. An accessible toilet is available. Support animals are welcome. Advocates and support workers are welcome.

 

 

Communication access

Support is available via email (support@wire.org.au) or chat online (there is a chat button on the floating bar at the bottom of every page). These text options may be suitable for hearing/speech-impaired women, nonbinary and gender-diverse people, autistic people and those with social anxiety. Email is typically responded to within two working days.

Interpreters are available on our phone line — call 1300 134 130 and ask to speak to an interpreter. We will arrange for a third-party interpreter to join the call.

Our web site aims to comply with WCAG 2.0 guidelines.

Rural/regional access

Support is available by phone (1300 134 130), email (support@wire.org.au) or chat online (see the chat button on the floating bar at the bottom of most pages).

Most of our information booklets have now been converted into web pages for ease of access. We are working towards livestreaming seminars when it is appropriate.

Other access

If you have an additional access query, please phone: (03) 8326 7100 or email: support@wire.org.au.

 

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