Everyone should be able to navigate online financial tasks safely and confidently.
This includes;
- Online financial activities like banking, shopping, paying bills, and accessing documents
- Getting started with a device, internet connection, and email account
- Safety tips for protecting personal information, avoiding scams, and using secure connections
- Support options, including Telstra’s free phone program for women experiencing abuse, and links to safety resources like Tech Safety Australia and the eSafety Commissioner
Getting Support
Our trained support workers can talk through what’s happening and help you understand your options, at your pace.
You can call WIRE on 1300 134 130, start a web chat, or book an appointment.
Emergency Support
| Emergency Services | Call 000 if you or someone is in immediate danger |
Legal Support
Some people experiencing family violence may need legal advice about safety, separation, parenting arrangements or financial matters. WIRE recognises that many women and gender diverse people face barriers to accessing legal support. We can help connect you with trusted legal services that understand family violence and provide compassionate advice. You can contact WIRE to discuss whether legal advice may be helpful for your situation.
| Nicoles Law | Phone: 03 9670 4122 Website: https://nicholeslaw.com.au/ |
| Victoria Legal Aid | Phone: 1300 792 387 Website: https://www.legalaid.vic.gov.au/ |
Family & Violence Support
| WIRE | Phone: 1300 134 130 Website: https://www.wire.org.au/ |
| The Orange Door (Family violence & child support) | Website: https://www.orangedoor.vic.gov.au/ |
| Family Relationship Advice Line (Help with relationships & separation) | Phone: 1800 050 321 Website: https://www.familyrelationships.gov.au/talk-someone/advice-line |
| 1800RESPECT (24/7 family violence counselling) | Phone: 1800 737 732 Website: https://1800respect.org.au/ |
| SafeSteps Family Violence Response Centre (Vic) | Phone: 1800 015 188 Website: https://safesteps.org.au/our-services/ |
| Raising Children Network (Parenting strategies, behaviour tips, and relationship resources) | Website: https://raisingchildren.net.au/ |
| The Line (Resources for young people and parents around respectful relationships and changing harmful behaviour) | Website: https://www.theline.org.au/ |
| Kids Helpline | Phone: 1800 55 1800 Website: https://kidshelpline.com.au/ |
| Victorian Sexual Assault Crisis Line | Phone: 1800 806 292 (after hours) / 03 8345 3494 (police/emergency) |
| CASA (Centre Against Sexual Assault) | Phone: 1800 806 292 Website: https://www.casahouse.com.au/contact-us |
| Victims of Crime Helpline (Vic) | Phone: 1800 819 817 |
Online Support
| eSafety Commissioner (Help with cyberstalking, image-based abuse, and online safety) | Website: esafety.gov.au |
| Wesnet (Provides free smartphone and tech safety training to women experiencing violence) | Phone: 1800 937 638 Website: https://wesnet.org.au/ |
Aboriginal & Torres Strait Islander Support
| Yarning Safe’N’Strong Helpline (24/7 cultural wellbeing support) | Phone: 1800 959 563 (24/7) Website: https://www.vahs.org.au/yarning-safenstrong/ |
| 13YARN (Crisis support for mob) | Phone: 13 92 76 (24/7) Website: https://www.13yarn.org.au/ |
| Djirra (Support for Aboriginal women) | Phone: 1800 105 303 Website: https://djirra.org.au/ |
LGBTQIA+ Support
| QLife (LGBTQIA+ peer counselling) | Phone: 1800 184 527 Website: https://qlife.org.au/ |
Mental Health Support
| Australian Psychological Society (Find a registered psychologist) | Phone: 03 8662 3300 Website: https://psychology.org.au/ |
| Lifeline (24/7 crisis counselling) | Phone: 13 11 14 (24/7) Website: https://www.lifeline.org.au/ |
| Beyond Blue (Support for anxiety & depression) | Phone: 1300 22 4636 Website: https://www.beyondblue.org.au/ |
| Better Place Australia (Counselling & family support) | Phone: 1800 639 523 Website: https://www.betterplaceaustralia.com.au/ |
Multicultural & Migration Support
| InTouch (Multicultural Centre Against Family Violence) | Phone: 1800 755 988 Website: https://intouch.org.au/ |
| My Blue Sky (Forced Marriage & Migration Exploitation) | Phone: 02 9514 8115 Website: https://mybluesky.org.au/ |
| Immigration Advice & Rights Centre | Phone: 02 8234 0700 Website: https://iarc.org.au/ |
| Australian Red Cross (Support for Trafficked People Program) | Phone: 03 9345 1800 Website: https://www.redcross.org.au/migration/support-for-people-impacted-by-modern-slavery/ |
| Australian Muslim Women’s Centre for Human Rights | Phone: 03 9481 3000 Website: https://amwchr.org.au/ |
Financial Support
| Financial Independence Hub | Phone: 1300 050 150 Website: https://goodshep.org.au/services/fih/ |
| National Debt Helpline | Phone: 1800 007 007 Website: https://ndh.org.au/ |
| Centrelink Financial Information Service Officers | Phone: 132 300 Website: https://www.servicesaustralia.gov.au/financial-information-service-officers?context=21836 |
Elder Support
| National Elder Abuse Helpline | Phone: 1800 353 374 |