The Walk-In Centre

The WIRE Walk-In Centre is open to all women, non-binary and gender diverse people in Victoria, weekdays 9:30am – 12.30pm and 1.30pm – 4:30pm throughout the year (except for public holidays).

In line with public health directions from the Victorian Government you must show evidence of full vaccination status or medical exemption upon entry.

Just a short walk from Southern Cross or Flagstaff station, the Walk-In Centre is a quiet, safe space offering free support and information services on any issue for all Victorian women, non-binary and gender diverse people from all ages, abilities and social and cultural backgrounds. The Walk-in-Centre is managed by WIRE staff who are also women, non-binary and gender diverse people. Our address is 372 Spencer Street, West Melbourne 3003.

Please note, the Walk-In Centre will be closed over the Christmas and New Year period from 1pm 23 December 2021 and will re-open on 4 January 2022.

Come and visit us for:

  • Free one-to-one appointments with a support worker: In each session, which runs for 45 minutes – 1 hour in a private room, a support worker actively listens and helps you to explore your options for support, referral and information services on any issue
  • Free access to WiFi, computers and printing and scanning services: We have WiFi, printers, scanners and seven public access computers you can use for 3-hour sessions
  • Free informational resources on community education and services
  • Complimentary tea and coffee

To book your visit, please call us on 8326 7101  between 9.30am – 12.30pm & 1.30pm – 4.30pm, Monday – Friday.

In line with Victorian Government’s public health directions for community organisations, WIRE is implementing a range of health and safety measures as we re-open our Walk-In-Centre:

  • All visitors are required to provide evidence of full vaccination status to WIRE staff upon entry (digital or printed certificate will be accepted)
  • All visitors are required to check in via QR code, or manually via a sign-in sheet if a smartphone is not available
  • Masks are to be worn by all visitors and staff inside the Walk-In-Centre

WIRE support workers can talk through these health and safety requirements by phone at the time of your booking and help you to access your full vaccination status when you arrive at the Walk-In-Centre.

You may visit the Walk-In Centre without a phone booking, however individual appointments and computer access are subject to availability.

Proof of vaccination if you don’t have a smartphone

If you don’t have access to a smartphone, you can ask your GP, pharmacy, or community centre where you received your vaccination to print it for you or call Services Australia on 1800 653 809 and ask them to send your immunisation history statement to you. It can take up to 14 days to arrive in the post. You will require valid photo ID along with your printed proof of vaccination to enter a venue or business.

For health and safety protocols, please read our announcement about COVID-19 and you

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