WIRE uses our own well-developed feminist model for training women and gender-diverse people in the skills of listening, supporting and empowering women and gender-diverse people. We also explore issues that women and gender-diverse people commonly call us about, such as family violence and family law, and place them into a broader social context.
We encourage our trainees to examine their own beliefs about gender equality and to consider how gender inequality impacts on the problems women face in our society.
Training is very interactive and involves workshops and simulated practice exercises, as well as readings and some written exercises. As part of WIRE’s course, trainees are also required to complete on-the-job training on the Telephone Support Line.
Trainees are supported by the team using reflective practice and debriefed by experienced team leaders who help our volunteers continuously improve their knowledge, skills and confidence.
Trainees must complete:
- 9 days group training (usually one full day per week)
- 2 x two-hour observation shifts on the Telephone Support Line
- 2 x three-hour evaluated shifts on the Telephone Support Line
- 5 x four-hour probationary shifts
- a one-hour mid-training interview
- a one-hour end of probation interview*
and commit to one volunteer shift a fortnight over a minimum of 12 months.
* Not all women who complete the training will become WIRE support workers.
- $515 — full price
- $380 — full-time students
- $270 — concession
- $695 — professional
WIRE offers three scholarships for each intake to Support Worker training. These are available to First Nations women and gender-diverse people, women and gender-diverse asylum seekers/newly-arrived women/refugees and for women and gender-diverse people over 50.
First Nations Women and Gender-diverse People
One free place is available in each training course for an Aboriginal or Torres Strait Islander woman or gender-diverse person.
Women seeking asylum/newly arrived women or refugee women
One free place is available in each training course for a woman or gender-diverse person seeking asylum, newly-arrived or refugee woman or gender-diverse person. Women or gender-diverse people from different cultural and linguistic backgrounds with strong spoken English language skills are encouraged to apply.
Women and gender-diverse people over 50
In recognition of the inspirational work of the women who founded WIRE in 1984, we created the Founding Mothers’ Scholarship. One free place will be available in each training course for a woman or gender-diverse person over 50 who is currently seeking work or wanting to return to work.
For more information on scholarships, please email our Education and Training Coordinator Monique Hameed at email@example.com
WIRE allocates up to three positions in each program for people working in the community sector who would like to develop their women-sensitive practice skills but do not have the time to be WIRE volunteers.
Taking up a non-volunteer position involves going through the normal selection and training process, plus the successful completion of five probationary shifts to complete the training program.
The professional training fee is $655. For more information please email our Training Coordinator at firstname.lastname@example.org
Police record checks
WIRE is required by the DHHS to perform a National Police Record Check on all trainees; if you have lived outside of Australia for more than 12 months in the last 10 years, you will be required to get an International Police Record Check at your own cost. However, having a police record does not automatically exclude you from volunteering with us.
Working with children check
You will also be required to get a Working With Children Check. This Check is free and WIRE will provide you with information on how to obtain it.