Volunteer job coaches for the STEP project

WIRE is seeking job coaches to support the employment journeys of victim-survivors of family violence

Are you able to help people to write stand-out resumes and prepare for interviews? Are you full of tips and tricks for navigating the job market? Are you passionate about supporting people who have experienced family violence work towards their career goals? Then volunteering for the STEP project could be for you!

WIRE is seeking experienced job coaches to volunteer as a part of the Sustainable and Transformative Employment Pathways (STEP) project. A proud partner of CommBank Next Chapter, STEP supports women, gender diverse and non-binary people who have experienced family violence to find meaningful employment.

What does volunteering for the STEP project involve?

Job Coaches are paired with one or two STEP participants based on their shared availability and areas of interest. Job Coaches work one-on-one with participants, providing support, encouragement and practical help. The work that Job Coaches do will vary according to the needs and priorities of participants.

As a Job Coach, your role may include supporting your participant to:

– Set career goals, identify skills, and build confidence and self-esteem

– Search for job opportunities

– Write CVs, cover letters and key selection criteria

– Understand and tailor job applications

– Prepare for interviews

– Build professional networks

– Transition into employment

“The biggest thing we worked on was my Job Coach was really letting me see that I was underselling myself…  We had a look pragmatically at my skill set, which in turn got me out of that small space I was putting myself into.” – STEP participant


“The best part was the Job Coaches. That’s the one that benefitted me the most. I’ve got a better resume for sure, learned how to edit my cover letter, do tweaks from job descriptions into my stuff, how to talk about transferrable skills – things like that. It was something really useful to me.” – STEP participant

What commitment is required to be a Job Coach?

– Attendance at online training on working with victim-survivors in October

– Fortnightly to monthly job coaching sessions between October 2021 and June 2022, arranged with your participant

– A check in phone call with STEP facilitators every second month

Job Coaches also have the opportunity to attend participant group training sessions, contribute to group training content, support participants at job application workshops and be part of the Job Coach community of practice.

“I learned from [participants] about their experiences job seeking following experiencing abuse and other issues in their job hunt. It has made me much more compassionate in my work.” – Job Coach


“I really appreciate the opportunity to have been part of this program. I have learned so much from both [participants that I coached], and from the group sessions I have participated in. I suspect that I have gained far more from them than they gained from me.” – Job Coach

Who can volunteer to be a STEP Job Coach?

– Job coaches who have experience working with women, gender-diverse and non-binary people from a wide range of backgrounds and experiences

– Job coaches who identify as women, gender-diverse or non-binary, due to the nature of the program and the participant group we are supporting

– Job coaches who have lived experience of family violence are encouraged to apply

To apply to be a volunteer Job Coach, please email STEP@wire.org.au expressing your interest and outlining your job coaching experience by.

Proud Partner CommBank Next Chapter, a program designed to make it easier for survivors of financial abuse to start their next chapter and achieve long-term financial independence.


Stay Updated

Stay up to date with the latest news from WIRE; empowering women, one fortnightly e-bulletin at a time!