Professional Development Training

WIRE offers a range of Professional Development training options that can be tailored specifically for your workplace and staff needs. If the topic you are after is not listed, please ask as we are happy to design and deliver training workshops that suits your needs!

WIRE’s Professional Development training options include:

Dealing with Difficult Calls

Duration: 3.5 hours

Are you a phone-based worker? Do you work on reception? Does your organisation offer intake or response via telephone?

Dealing with Difficult Calls is a must-attend workshop for primarily phone-based workers including phone intake and response, reception and call centre staff in NFPs, community and health organisations who are the first point of contact for service users and customers.

Understanding family violence

Duration: 6.5 hours

What is family violence? Do you or your colleagues know how to recognise family violence and how to respond?

Understanding Family Violence is a general introduction on how to recognise and respond to family violence/intimate partner violence. You will explore the barriers diverse groups face in accessing safety and resources, discuss referral pathways and learn about self-care when dealing with disclosures and more.

Financial abuse in the context of family violence

Duration: 6.5 hours

How common is financial abuse in Australia? What is financial abuse and how should you respond?

Did you know that 15.7% of Australian women will experience financial abuse in their lifetime? Financial Abuse in the Context of Family Violence is an essential workshop.  You will learn how to identify and respond to financial abuse while exploring the barriers and structural limitations experienced by women. You will cover current facts and figures, learn how money is used as a tool for power and control and you will be equipped with referral pathways to specialist financial services.

Working with women

Duration: 6.5 hours

Do you work with women? Would you like to improve how you engage with women within the context of WIRE’s feminist service delivery model?

Working with Women is an essential workshop for staff of any organisation looking to improve their professional engagement with women, using WIRE’s feminist service delivery model. You will learn about the service delivery model and how to utilise it.

Understanding women’s relationship with money

Duration: 3.5 hours

What’s your money story? Do you understand the relationship between money and gender, money and relationships and what financial abuse is?

Understanding Women’s Relationship with Money explores the gendered nature of financial well-being and women’s relationship with money at key life stages.  You will gain an in-depth understanding of the role of gender in forming relationships with money.

We are also working on new training workshops, so watch this space!

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