Training Coordinator

WIRE is seeking a part time Training Coordinator

  • If you have a passion for training about gender equity & supporting trainers – please apply
  • SCHADS Level 6 ($49.07-51.24/hr)
  • Part-time (22.5 hours per week), flexible hours & locations
  • Job share, family friendly & supportive policies


The Training Coordinator ensures the successful delivery of training delivered to external customers. Customers range from non-profit, government, utilities, financial institutions and other public-facing organisations.

WIRE’s training is becoming well established across Australia and focuses on building the capacity of frontline staff to respond to difficult conversations that may include family violence or financial abuse. There is an increasing focus on building the capacity of organisations to better address and support the needs of their workforce. Recently courses been adapted to online delivery and a variety of formats to meet customers’ needs.

The Training Coordinator is responsible for overseeing (casual and part-time) trainers and training delivery, including booking, scheduling, skills development and performance, ensuring courses are delivered within WIRE’s quality standards and policies.


You will also have extensive training experience and strive to develop and fine-tune education products that enable transformational change.

  • Support retention of existing trainers through supervision, rostering and professional development (in line with the WIRE Policy)
  • Seek opportunities to collaborate with other programs that utilise trainers, especially the Volunteer Coordinator
  • Review and identify opportunities for continuous improvement in the design and delivery of WIRE’s training products
  • Use an intersectional feminist lens in all aspects of training across WIRE
  • Participate in WIRE team meetings and other staff events as required


To be successful in this role you will demonstrate:

  • A commitment to WIRE’s vision, values and purpose
  • Willingness to learn and work collaboratively
  • Understanding of gender equity issues including family and gendered violence, intersectional feminist practice.
  • Knowledge and experience of adapting training design, delivery and evaluation to ensure outcomes are achieved.
  • Knowledge of how to retain and motivate trainers’ engagement


  • Knowledge of and personal commitment to gender equity & social justice
  • TAE40116 Certificate IV in Training and Assessment or equivalent and knowledge of adult learning principles
  • Demonstrated experience delivering training and professional development to a broad range of individuals and groups
  • Demonstrated ability to provide good customer service to a broad range of customers
  • Established experience providing on-the-job coaching, mentoring and support to new and established trainers, especially remote
  • Well-developed computer skills, including experience with Microsoft Office suite and rostering systems

WIRE welcomes applications from women, non-binary and gender-diverse people of all ages, especially from Aboriginal and Torres Strait Island communities, or who are multilingual or are from culturally diverse communities. WIRE acknowledges the skills and knowledge acquired through lived experience. This could include experiences of marginalisation such as migrancy, racialisation, extended financial insecurity, homelessness and family violence. We would love to hear from people who can utilise the skills and knowledge they have gained from lived experience for this role.

All employees at WIRE are required to undergo a Police Check and a Working with Children Check to confirm they are fit to work with WIRE service users and program participants. Convictions relating to assault, harassment or violence may indicate an applicant is not suitable to work at WIRE. However, we know that many people are unfairly criminalised, particularly those who have experienced family violence and who are part of marginalised communities.

If you have any questions or would like to discuss the role in more detail, please contact the HR Manager, Elena Ashley at email: eashley@wire.org.au using the subject line: Training Coordinator enquiry via EthicalJobs.

About WIRE

WIRE is the only Victorian state-wide free service that provides information, support and referrals to any Victorian women inclusive of nonbinary and gender-diverse people on any issue.

VISION:     a just and inclusive society where all people can thrive.

VALUES:    WIRE is feminist, inclusive and bold. We strive for social justice, empowerment and integrity.

PURPOSE: At WIRE we work with women, non-binary and gender-diverse people to address the issues they identify, assist them to make informed choices in their lives and advocate for structural change to bring about gender equity and social justice.

WIRE has a strong track-record of innovation in research, training and service delivery and addressing the multiple barriers women, non-binary and gender-diverse people experience that contribute to their marginalisation.

WIRE is a committed feminist organisation that provides best-practice gender-informed and non-stigmatising service delivery on any issue, and is an entry point for thousands of people every year.

We provide a Telephone Support Line, email and online, as well as face-to-face support at our Walk-in Centre located in West Melbourne. We also deliver a range of programs and services including job coaching, employment workshops, financial and legal advice clinics, and activities for those experiencing isolation and homelessness.

We undertake projects and provide education and resources to individuals, organisations and the community to build capacity and capability to counter gender bias, discrimination and family violence. This includes training products and programs focused on increasing women’s financial capability, addressing family violence, dealing with difficult calls and working more effectively with women.

WIRE has doubled in size over the last few years and with more than 40 volunteers and 30 staff WIRE’s work impacts throughout Victoria and changes lives. We are proud of who we are, the service we provide and what we have achieved.


See WIRE’s webpage with more information about WIRE, our strategic plan and principles of practice

WIRE staff will operate within WIRE’s policies and procedures and in accordance with the WIRE Code of Conduct at all times.


Position description

This position is part-time and ongoing. The position description describes the role, the key selection criteria and the award classification for this role.

Download PDF

How to apply

To apply for this role, please email your current resume and a cover letter that has a short response describing an example of your experience, knowledge or ability about each of the Key Selection Criteria to Katherine Cavanagh kcavanagh@wire.org.au.

If there is anything we can do to make this recruitment process more accessible or safe for you due to your lived experience or circumstances, please let us know. You can also record an audio or video response (up to 5 minutes) and send to kcavanagh@wire.org.au, or arrange a phone call response to the key selection criteria by emailing Katherine to request this option.

Please send your responses to the key selection criteria and your CV to Katherine Cavanagh, Payroll & Administration Officer by 11.59pm Sunday 12th February 2023.

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