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Professional Development Workshops 2017

Introduction to Women’s Relationship with Money

3.5 hour PD workshop | 10.00am – 1.30pm | Cost: $99 (incl. GST) | WIRE 372 Spencer St, West Melbourne | Book online

Workshop dates for 2017: Feb 15, May 24, June 14, Aug 23

For any professional who works and talks with women about money and financial decision-making, including financial planners, financial counsellors, community/local government/private sector workers.

This professional development workshop draws on WIRE’s extensive knowledge and expertise on women’s financial literacy and abuse, and will help you to understand:

  • About women’s relationship with money
  • How gender stereotypes affect women’s financial literacy and financial capability
  • How women’s relationship with money impacts their financial security
  • Why women are more vulnerable to financial abuse than men
  • How to have more effective money conversations with women

Download WIRE PD Workshops 2017 Flyer

For workshop details or enquiries about in-house training, call Libby Jamieson (03) 9348 9416 (#4) or email training@wire.org.au

For phone bookings or billing enquiries, call Kate Whiting (03) 9348 9416 (#6) or email finance@wire.org.au

 

Dealing With Difficult Calls

3.5 hour PD workshop | 10.00am – 1.30pm | Cost: $99 (incl. GST) |  WIRE 372 Spencer St, West Melbourne | Book online

Workshop dates for 2017: Feb 28, May 31, July 19, Aug 9, Nov 29.

A must-attend workshop for phone-based workers that are the first point of contact for service users and customers.

In this 3-hour workshop you’ll learn to:

  • Set boundaries with callers
  • Use strategies to help you deal with challenging callers
  • End calls professionally
  • Collect information you need from callers
  • Understand and manage the stress you may  feel after taking  a challenging call.

Download WIRE PD Workshops 2017 Flyer

For workshop details or enquiries about in-house training, call Libby Jamieson (03) 9348 9416 (#4) or email training@wire.org.au

For phone bookings or billing enquiries, call Kate Whiting (03) 9348 9416 (#6) or email finance@wire.org.au

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