Have you ever wondered what a financial capability worker does? We sat down with Lisa Simpson, a financial capability worker from ICAN Learn to discuss topics that we often hear about in the WIRE phone room and from people in the community.
This video covers:
1. What exactly do financial capability workers do?
2. How can they support people facing financial hardship or abuse?
3. What’s the difference between financial capability workers and financial counsellors?
4. Are these services free and accessible?
5. Plus, Lisa offers practical tips on how you can start building your own financial capability – one small step at a time.
For more information on financial capability, or any issue, contact WIRE.