Getting support

We’ve put together a list of free support services and community organisations that can support women, trans and gender diverse people within Victoria.  
 
If you’re needing different areas of support or you just don’t know where to start, you can call WIRE on 1300 134 130, start a web chat, or book an appointment. Our trained support workers can talk through what’s happening and help you understand your options, at your pace.  

Below is a list of free support that WIRE often refers to. These contacts are for crisis support, legal support, family violence support, parenting and family support, financial wellbeing support, housing and rental support, mental health support. 
 

Emergency Services  If you or another person is in immediate danger, call 000
SafeSteps Family Violence Response Centre (24/7 crisis support)  Phone: 1800 015 188 
Website: https://safesteps.org.au/ 
Victorian Sexual Assault Crisis Line  Phone: 1800 806 292 (after hours) 
Website: https://www.sacl.com.au/ 
Suicide Line (24/7 counselling)    Phone: 1300 651 251
Website: https://suicideline.org.au/ 
13 YARN (24/7 crisis counselling for Mob)  Phone: 13 92 76
Website: https://www.13yarn.org.au/ 
Homeless Support Line  Phone: 1800 825 955  
Women’s Legal Service Victoria  Phone: 1800 133 302 
Website: https://www.womenslegal.org.au/ 
Victoria Legal Aid  Phone: 1300 792 387 
Website: https://www.legalaid.vic.gov.au/  
Law & Advocacy Centre for Women (LACW)  Phone: 03 9448 8930
Website: https://lacw.com.au/ 
Working Women’s Centre Victoria  Phone: 1800 992 842
Website: https://wwcvic.org.au/   
Immigration Advice & Rights Centre  Phone: (02) 8234 0700
Website: https://iarc.org.au 
The Orange Door  Phone: 1800 512 359
Website: https://www.orangedoor.vic.gov.au/ 
CASA (Centre Against Sexual Assault)  Phone: 1800 806 292
Website: https://www.casahouse.com.au/  
1800 RESPECT (24/7 counselling helpline)  Phone: 1800 737 732 
Website: https://1800respect.org.au/ 
Rainbow Door (Family Violence Support)  Phone: 1800 729 367
Website: http://www.rainbowdoor.org.au   
Intouch (for migrant and refugee women)  Phone: 1800 755 988
Website: http://www.intouch.org.au 
Djirra (Family Violence and Legal Support for Aboriginal Women)  Phone: 1800 105 303
Website: https://djirra.org.au/ 
Family Relationship Advice Line  Phone: 1800 050 321 
Website: https://www.familyrelationships.gov.au 
Council of Single Mothers and Children  Phone: 1300 552 511 
Website: https://www.csmc.org.au/   
Kids Helpline  Phone: 1800 55 1800 
Website: https://kidshelpline.com.au/ 
Victorian Aboriginal Child & Community Agency (VACCA)  Phone: (03) 9287 8800
Website: https://www.vacca.org/ 
National Debt Helpline  Phone: 1800 007 007 
Website: https://ndh.org.au/ 
Centrelink Financial Information Service Officers  Phone: 132 300 
Website: https://www.servicesaustralia.gov.au/financial-information-service-officers 
Mortgage Stress Victoria  Phone: 1800 572 292
Website: https://www.mortgagestress.org.au/ 
Mob Strong Debt Help (legal advice and financial counselling)  Phone: 1800 808 488
Website: https://financialrights.org.au/getting-help/mob-strong-debt-help 
Tenants Victoria  Phone: 1800 068 860 
Website: https://www.tenantsvic.org.au/ 
Women’s Housing Ltd.   Phone: (03) 9412 6868 
Website: https://womenshousing.com.au/ 
Housing for the Aged Action Group (HAAG) Support for Victorians aged 50+  Phone: 1300 765 178
Website: https://www.oldertenants.org.au/ 
Beyond Blue  Phone: 1300 224 636
Website: https://www.beyondblue.org.au/ 
Better Place Australia  Phone: 1800 639 523
Website: www.betterplaceaustralia.com.au/  
*Fees may apply for some services 
Anxiety Recovery Centre (ARCVic)  Phone: 1300 269 438 
Website: https://www.arcvic.org.au/ 
QLife  Phone: 1800 184 527
Website: https://www.Qlife.org.au 
Intouch (for migrant and refugee women)  Phone: 1800 755 988
Website: http://www.intouch.org.au