The course will run online over 4 hours with scheduled breaks.
WHO IS THIS TRAINING FOR?
This training is for people from local authorities, utility companies, financial institutes, money/debt advice services, insurance industry, real estate and housing sector, and customer support and community workers.
WIRE are experts in understanding Financial Abuse and this highly regarded training will provide you with a deep understanding in recognising and responding to financial abuse.
This training aims to raise awareness of financial abuse and provide an opportunity for participants to consider how they can contribute to the economic safety of victim-survivors.
Participants will be empowered to support staff and clients who are experiencing family violence, and they’ll be equipped to provide referrals to appropriate support services.
• The root causes of family violence
• Who experiences family violence in Australia
• Recognising different types of financial abuse
• Increased confidence to respond to the impact of financial abuse on the victim-survivor
• Confidence in the belief that your work can minimise harm and make a difference to victim-survivors and their long-term economic safety
• Knowledge of how creating economic stability and independence underpins physical safety
• Practical communication tools when talking to victim survivors of family violence
• What you can do to be a part of the change.
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WIRE TRAINING OVERVIEW
WIRE COURSE FORMAT
Our Online training is an interactive and collaborative e-learning experience facilitated by two expert trainers. The session includes group discussion and exercises in online break-out groups.
WHY TRAIN WITH WIRE?
WIRE is a recognised leading expert in women’s financial wellbeing and financial abuse. Our courses are based on collective experience, research and evidence-informed training principles, bringing together the theoretical and the practical to create a safe and transformative learning space.
WHO HAVE WE WORKED WITH?
WIRE has consulted and trained professional staff in Victorian organisations for over 12 years. We’ve trained thousands of professionals from a range of different sectors: from customer support staff at banks and telecommunications services, to Family Violence champions in the community sector. We’ve delivered training for National Australia Bank, Australian Services Union, Aussie Broadband, Alfred Health and Victorian Legal Aid.
WIRE TAILORED TRAINING
We offer specially-designed training on financial abuse, dealing with difficult calls and understanding family violence. We can also tailor course outlines to meet the specific needs of your organisation. For any queries or requests, please contact Mia McDonald firstname.lastname@example.org or telephone: 0405 343 628.
If you have access requirements for any training sessions please let us know – contact Training Manager, Mia McDonald at email@example.com