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Contact

Free support, information and programs for women in Victoria

Visiting WIRE

372 Spencer St, West Melbourne

(corner Jeffcott & Spencer Streets)  

A 5-minute walk through park from Flagstaff Stn/Queen Vic market.

WIC Map

Map 

TRAMS: Spencer/La Trobe St. 24, 30, 35, 86, 95 | Peel /Franklin St. 55

TRAINS: Flagstaff Station | Southern Cross Station
Visit the Public Transport Victoria website to plan your journey.

Contact hours

Phone support line: 1300 130 134*

Monday to Friday 9am-5pm (except public holidays and between Christmas and New Year)

You can call us from anywhere in Victoria at local call rates (excluding mobiles) for free and confidential support. If you’re concerned about mobile costs, we can call you back on your mobile.

*Telephone Interpreter Service (TIS) available.

Interpreter Symbol text jpg

Email support:  support@wire.org.au (response within 2 working days)

Monday to Friday 9.30am-4.30pm

Women’s Information Centre  T: (03) 9348 9416 (Option #2)

Monday, Tuesday, Thursday, Friday 9.30am-4.30pm |

Note: Wednesdays 9.30am – 1pm 

Administration T: (03) 9348 9416 (Option #6) | F: (03) 9328 8950 |  E:  admin@wire.org.au

Monday to Friday 9am-5pm

Please note: WIRE is not open on public holidays or between Christmas and New Year.

Access

There is one step at the front entrance and a glass-fronted non-automated door. Please ring the doorbell if you require assistance.

Wheelchair and scooter access is available from Jeffcott St.

An accessible toilet is available.

Hearing/speech-impaired women can email: 

support@wire.org.au

(and, from late November 2016, chat online).

If you have an additional access query, please phone: (03) 9348 9416 Option #2 or email: support@wire.org.au.

Complaint process

WIRE strives to provide high quality services to women at all times but from time to time people may not be happy with the service they have received.

Should you be unhappy with the service you have received at WIRE and wish to make a complaint, you can do so by contacting the Women’s Information Centre staff or the WIRE CEO. Read our Code of Conduct and find out more.

Become a member

Join a growing community of passionate women who share the same vision for gender equality.

Join now