CONTACT AND FEEDBACK
WIRE provides free support, referrals and information on any issue for all women and gender diverse people in Victoria. We can help you with any issue you’re facing, including family violence, financial abuse, housing and more.
QUICK ACCESS LINKS
CONTACT METHODS
Phone Support Line
Online Appointment
Web Chat
In-Person Support
Even if you’re not sure what you need, we encourage you to reach out to us. We’re here to help you figure it out and help you choose your next step.
To find out more about how WIRE can support you, email us at support@wire.org.au.
For other requests, or to provide feedback, please see below for more information.
ACCESSIBILITY
WIRE is committed to providing support services to all women and gender diverse people across Victoria. As part of that commitment, we provide a variety of options and pathways for people with additional access requirements.
HOW CAN WE HELP YOU?
If you would like to submit an inquiry, find more information about any of our services, book an appointment, receive a call back, or get assistance, please fill out this form. We’ll get back to you as soon as possible.
OPENING HOURS
Phone, zoom and Live Web Chat Support
Monday to Friday
9.30am — 5.00pm
Afterhours support
Mondays and Thursdays
5.00pm – 7.30pm
Please note: after hours (5—7.30pm) supports are by appointment only.
CBD Support Centre
Monday to Friday
9.30am — 4.30pm
Please note: in-person supports are by appointment only.
SEND US YOUR FEEDBACK
WIRE is committed to providing the best possible service to all women and gender diverse people.
We encourage you to contact us with a compliment, submit a complaint, or provide a suggestion. All feedback is valuable as it helps us to gain a better understanding of what we are doing well and how we can improve.
To provide feedback, submit your feedback via the form.
For more information about complaints, download our code of conduct.