Free information, support and referrals for women

Professional Development Workshops

Introduction to Women’s Relationship with Money

3-hour workshop | 9.30am – 12.30pm | Cost: $88 (incl. GST) |  WIRE 372 Spencer St, West Melbourne | Book online

For any professional who works and talks with women about money and financial decision-making, including financial planners, financial counsellors, community/local government/private sector workers.

This workshop draws on WIRE’s extensive knowledge and expertise on women’s financial literacy and abuse, and will help you to understand

  • About women’s relationship with money
  • How gender stereotypes affect women’s financial literacy and financial capability
  • How women’s relationship with money impacts their financial security
  • Why women are more vulnerable to financial abuse than men
  • How to have more effective money conversations with women

Workshop dates (choose 1):  17 Aug, 16 Nov, 14 Dec 2016

Download Flyer

For workshop details or enquiries about in-house training, call Libby Jamieson (03) 9348 9416 (#4) or email training@wire.org.au 

For booking or billing enquiries, call Kate Whiting (03) 9348 9416 (#6) or email finance@wire.org.au

Dealing With Difficult Calls

3-hour workshop | 9.30am – 12.30pm | Cost: $88 (incl. GST) |  WIRE 372 Spencer St, West Melbourne | Book online

For phone-based workers who are first point of contact for service users and customers, including phone intake and response workers, reception and call centre staff.

Learn to:

  • Deal with angry and distressed callers
  • Set boundaries with callers
  • End calls professionally
  • Understand and manage the stress you may feel after taking a challenging call.

Workshop dates (choose 1)

  • Wed 24 Aug 2016
  • Thurs 3 Nov 2016
  • Wed 7 Dec 2016

Download Flyer

For workshop details or enquiries about in-house training, call Libby Jamieson (03) 9348 9416 (#4) or email training@wire.org.au 

For booking or billing enquiries, call Kate Whiting (03) 9348 9416 (#6) or email finance@wire.org.au

 

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This page was last updated on Sunday, December 20, 2015.
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